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Managing your health just got easier

Our new Conviva Patient Portal, powered by athenahealth®, gives you instant access to your care team and healthcare information anytime, anywhere!

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Questions about the new patient portal?

 

Please call your local center. 

 

 

 

 

Stay connected to your care - wherever you are

 

  • Access test results and visit notes
  • View and request appointments
  • Request medication refills and renewals
  • Message your care team
  • Manage billing and payments
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How to get started

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1. Make sure your contact information is up to date

You should have received a letter asking you to review and confirm your contact information. If any of it is incorrect, call your local Conviva Senior Primary Care center to update your contact info. 

 

 

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3. Wait for the registration link

The new Conviva Patient Portal will begin rolling out at the end of June 2025. This will be a phased approach based on your center location. Once it has launched, you will receive a link to register. 


Frequently asked questions

A patient portal is a website that provides direct access to the medical information recorded in your patient chart. Many patient portals support additional features, including the ability to pay bills or message physicians or care teams directly.

 

Our Patient Portal powered by athenahealth® is a secure tool that allows you to: 

 

  • View upcoming appointments

  • Communicate and message with your doctor and care team

  • Review referral history and lab results 

  • Request medication refills 

  • Access visit summaries and personal health record

  • Update your personal information

  • Connect with your care team from home with a TeleVisit, chat functionality available 

  • Share access with a caregiver*

Conviva is updating the way we manage medical records online. You will be able to communicate better with your doctors and have all the tools you need in one place. This change shows our commitment to providing you with the best care possible.

Our current patient portal, Healow™, is still operational. The new Conviva Patient Portal, powered by athenahealth®, will begin rolling out at the end of June 2025. This will be a phased approach based on your center location. 

You can continue using the existing patient portal until your center transitions over to the new portal powered by athenahealth®. You will need to register for the new portal at that time.