Frequently Asked Questions

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A vaccine helps your body’s immune system fight a bacterial or viral infection. Equally important, the COVID-19 vaccine helps prevent the further spread of the disease throughout communities.

All vaccines that are on the market and approved for use have been rigorously reviewed for both effectiveness and safety. Tens of thousands of people participated in clinical trials and the vaccines met the FDA’s scientific standards for safety and effectiveness and quality. Continuous review and data collection is ongoing.

While the vaccines report 100% effective against hospitalization and death, Pfizer and Moderna vaccines are reported to be 94% to 95% effective in preventing COVID-19. Two doses are critical to receive the most protection possible.


Johnson & Johnson vaccine reports their vaccine to be about 72% effective at preventing COVID-19 in trials con-ducted in the U.S., 85% effective at preventing severe disease, and was 100% effective in preventing hospitali-zation and death.

Like any other health decision, vac-cination remains a personal choice for everyone. Factors like age, compro-mised immunity, exposure and overall health picture all influence a decision. Talk with your Conviva provider about any concerns.

Yes. All FDA-authorized COVID-19 vaccines are free, whether one or two shots is required.

The COVID-19 vaccines are delivered via an injection with a needle stick in the upper arm.


  • Pfizer - 2 shots administered approximately 21 days apart.
  • Moderna - 2 shots administered approximately 28 days apart.
  • Johnson & Johnson vaccine - 1 shot.

Yes, it is possible you will experience some side effects after receiving the COVID-19 vaccine (Pfizer-BioNTech, Moderna, Johnson & Johnson). Common side effects include soreness at the injection site, flu-like symptoms like chills or fever, and body aches.


In rare cases, significant allergic reactions have been reported. Currently, safeguards are in place for managing allergic reactions. If you have allergies, talk to your Conviva provider before receiving the vaccine.

Yes. The timing of your vaccine depends on the severity. Visit with your physician and review the FAQs on the CDC website.

Commonly known as COVID-19, the coronavirus is an infectious virus that spreads through droplets of saliva or discharge. Infection may cause moderate respiratory or flu-like symptoms to severe cases requiring hospitalization. Older people or those with compromised immune systems may be at greater risk for serious illness, even death.

To prevent infection, follow the current CDC guidelines and recommendations which include:


  • Avoid contact with people who have smptoms, a positive COVID-19 test or who are actively sick.
  • Stay home and quarantine if you are sick.
  • Wash your hands regularly with soap and water.
  • Avoid touching your face, eyes, nose and mouth.
  • Clean and disinfect surfaces on a regular basis.

Currently, there is no cure. Vaccines, however, became available in early 2021 to prevent infection or community spread. Talk to your Conviva Care Center Team Member if you're interested in learning more about vaccinations.

If you're feeling unwell, contact your Conviva Care Team who can provide further guidance about symptoms, scheduling a visit and how to mimize spreading the virus.

Travel restrictions vary between states and countries, depending on the current level of community spread and active cases. Before traveling, be sure to visit the CDC recommendations for domestic and international travel, as well as your Department of State for further insight.

For the latest facts and news updates, visit the Centers for Disease Control and Prevention at