A Healthcare Team on Your Side

Whether you need extra help planning healthy meals, have concerns after leaving the hospital, or are feeling lonely, you’ll find trained specialists working directly with your doctor who can help you stay healthy as life changes.

A primary care physician acts as your partner and leads the healthcare team. Included on your team are professionals from specific disciplines, who together, create a value-based care experience.

Let’s look at who is part of this team.

The primary care physician acts as the lead provider and coordinator for all care. This may include inpatient, outpatient, or even home care. This physician specializes in general internal medicine or family medicine.

The first time you walk into a center, our Conviva front office staff will greet you. This friendly team welcomes patients and families, helping them navigate care, and answers all questions.

Emotional and mental health are just as important as physical health. Care teams may include professionals such as therapists, psychologists and even neurologists. Daily life can bring challenges at all ages, from depression to anxiety. Behavior health specialists bring great value to care teams and patients.

Social workers act as problem solvers and counselors to guide families and seniors through ongoing care coordination. They can provide education, counseling, and resources for families and seniors.

These specialists include nurse practitioners and physician assistants. Both of these providers have advanced clinical training and education beyond a nurse but not like a medical doctor. Advanced practice providers are licensed and work with a primary care physician.

Our care coaches work on your behalf as an advocate and support. They help with your continued care, whether you’ve been recently discharged from a hospital or need additional outpatient care.

This professional manages the overall operations of a center. Their tasks are wide ranging and may include maintaining policies and scheduling.

Establishing a relationship with a primary care doctor and care team leads to healthier living and greater satisfaction. 

With this helpful tool, you can personalize your experience and stay connected with your entire care team.

We're here to help you age well. Remember the important people on your care team by filling out this handout.

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