Patient Portal V3

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Our New Patient Portal

With the new patient portal, powered by athenahealth®, you will have access to an easy to use, online portal that gives you instant access to your care team and healthcare information anytime, anywhere!

Learn More

Questions? Call your local center.

How to Get Started

1. Make sure your contact information is up to date

You should have received a letter with your contact information on it. Please review your contact information, if any of it is incorrect, call your local Conviva Senior Primary Care center.

2. Continue to use the current patient portal

You can continue using the existing patient portal until your Conviva Senior Primary Care center transitions over to the new portal powered by athenahealth.

3. Wait for the registration link

The new Conviva Patient Portal will begin rolling out at the end of June 2025. This will be a phased approach based on your center location. Once it has launched, you will receive a link to register.

Frequently Asked Questions

A patient portal is a website that provides direct access to the medical information recorded in your patient chart. Many patient portals support additional features, including the ability to pay bills or message physicians or care teams directly.

Our Patient Portal powered by athenahealth is a secure tool that allows you to:

View upcoming appointments

Communicate and message with your doctor and care team

Review referral history and lab results

Request medication refills

Access visit summaries and personal health record

Update your personal information

Connect with your care team from home with a TeleVisit, chat functionality available

Share access with a caregiver*

We are shifting the PCO’s Electronic Medical Record platform from eCW to athenaOne. The new Conviva Patient Portal is part of our commitment to providing you with the best possible care and services.

Our current patient portal, powered by eClinicalWorks, is still operational. The new Conviva Patient Portal, powered by athenahealth, will begin rolling out at the end of June 2025. This will be a phased approach based on your center location.

You can continue using the existing patient portal until your center transitions over to the new portal powered by athenahealth.

Our New Patient Portal

Questions? Call your local center.

With the new Conviva Patient Portal, you can:

How to Get Started

1. Make sure your contact information is up to date

2. Continue to use the current patient portal

3. Wait for the registration link

Frequently Asked Questions

What is a Patient Portal?

Why are we changing our patient portal?

What is happening to the current patient portal?

What happens if I have the current patient portal through eCW/Healow?

Stay Connected

Our New Patient Portal

Questions? Call your local center.

With the new Conviva Patient Portal, you can:

1. Make sure your contact information is up to date

2. Continue to use the current patient portal

3. Wait for the registration link

Frequently Asked Questions

What is a Patient Portal?

Why are we changing our patient portal?

What is happening to the current patient portal?

What happens if I have the current patient portal through eCW/Healow?

Stay Connected