- Headache
- Pink eye
- Rashes
- Fever
- Seasonal allergies
- Cough
- Urinary tract infection
- Bladder conditions
- Chronic disease management
- Depression and anxiety
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For assistance with your TeleVisit appointment, call the Conviva TeleVisit help desk at
As a Conviva Care Center patient, you can see your trusted provider remotely with a TeleVisit, also known as a virtual visit. TeleVisits are private, secure and allow you to meet with your provider one-on-one from home or wherever you’re most comfortable. For your TeleVisit, you’ll need a smartphone, tablet or computer with a secure internet connection, microphone and camera. You’ll also need access to text messages or a web browser.
TeleVisits should not replace your regular in-office appointments. They are another layer of support for your health and well-being.
TeleVisits are not appropriate for life-threatening medical emergencies. If you are experiencing an emergency, call 911 immediately.
You may want a TeleVisit when:
- You feel too sick for an office visit.
- You’re having trouble getting to the provider’s office.
- You need to follow up after an appointment to review your care plan or lab results.
- You want to discuss a change to your medicines.
Choose a quiet and private space.
- Have a list of your symptoms and medicines.
- If possible, take your vital signs—including weight, temperature and blood pressure—prior to your appointment.
- Make sure your device is charged.
- If using a computer, make sure you have access to your email.
