- Easy to set up—no app or login required
- Same-day appointments available
- Great option for follow-up visits
- No transportation needed
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Call your Conviva Senior Primary Care® center to schedule your virtual visit appointment.
Your Conviva Senior Primary Care center will send you a reminder text message or email 30 minutes before your upcoming virtual visit appointment.
Click the link in your text message or email to start your virtual visit appointment.
For assistance with your virtual visit appointment, call the Conviva virtual visit help desk at
As a Conviva Senior Primary Care patient, you can see your trusted healthcare provider remotely with a virtual visit. Virtual visits are private, secure and allow you to meet with your healthcare provider one-on-one from home or wherever you’re most comfortable. For your virtual visit, you’ll need a smartphone, tablet or computer with a secure internet connection, microphone and camera. You’ll also need access to text messages or a web browser.
Virtual visits should not replace your regular in-office appointments. They are another layer of support for your health and well-being.
Virtual visits are not appropriate for life-threatening medical emergencies. If you are experiencing an emergency, call 911 immediately.
You may want a virtual visit when:
• You feel too sick for an office visit.
• You’re having trouble getting to the healthcare provider's office.
• You need to follow up after an appointment to review your care plan or lab results.
• You want to discuss a change to your medications.
• Bladder conditions
• Chronic disease management
• Cough
• Depression and anxiety
• Fever
• Pink eye
• Rashes
• Seasonal allergies
• Urinary tract infection
• Choose a quiet and private space.
• Have a list of your symptoms and medications.
• If possible, take your vital signs—including weight, temperature and blood pressure—prior to your appointment.
• Make sure your device is charged.
• If using a computer, make sure you have access to your email.