We believe that providing information about our providers leads to engaging our patients in their own care and results in the best clinical outcomes and patient satisfaction. Being able to read reliable reviews and comments of our providers will help you choose the caregiver that is right for you, and help you feel confident in the care you will receive.
We use patient experience and satisfaction surveys to gather the reviews and ratings you will find on our websites. We rely on questions from the U.S. Agency for Healthcare Research and Quality Survey CAHPS Clinician & Group Survey (CG-CAHPS), which is designed to attribute actual patient experiences to an individual provider. Survey responses are then converted to star ratings to make them visual and easy to understand. These ratings are published for a provider once he or she has a minimum of 30 completed surveys.
Below are some of the questions we receive about our survey and process. If you have additional questions, please contact the the Center Administrator.