Many mild illnesses and injuries can be treated without ever leaving home, especially minor symptoms like a low-grade fever (less than 100 degrees), aches and pains, a runny nose or a mild cough. The
If possible, it’s best to start with a call to your primary care doctor. With advancements in telemedicine, visits can often be done by phone or video the same day. If a primary care doctor isn’t available, an urgent care clinic may be another good option. However, if symptoms continue to worsen or if the injury is life-threatening, it’s best to visit the emergency room.
If you need immediate healthcare attention, there are 3 options: call your primary care provider, go to an urgent care center, or head to the emergency room. Here are some common situations that may help make the decision on which is best for you:
When to call your primary care provider:
Urgent care clinic:
Emergency room:
A doctor’s visit will be less expensive than a trip to the hospital and won’t tie up emergency services. Over time, this can help improve quality and availability of care as well as healthcare costs. Emergency departments are staffed with providers specializing in trauma and emergent care, but saving those trips for real emergencies will save you time and money while also saving room in the hospital for patients who have a real emergency.
The best thing to do is evaluate each situation and decide how urgent the need is and the best place for treatment. Please remember you should call your PCP to help you evaluate your symptoms and make the decision that is best for you. *